Welcome to

Citizens Advice Greenwich

WE CURRENTLY OFFER LIMITED FACE TO FACE APPOINTMENTS AT THREE LOCATIONS IN THE BOROUGH.

THESE CAN BE MADE BY PHONING THE ADVICE LINE AND ARE MADE DEPENDING ON PRIORITY. 

IF YOU ARE OFFERED A FACE TO FACE APPOINTMENT AND TO PROTECT YOU AND OUR STAFF, YOU WILL BE REQUIRED TO WEAR A FACE COVERING FOR THE DURATION OF YOUR APPOINTMENT. IF YOU ARRIVE WITHOUT ONE, YOU WILL NOT BE SEEN.

We are a local charity offering free information, advice and casework to people who live in the Royal Borough of Greenwich.

We can help with a wide range of problems, including debt, housing, benefits, employment, family issues, discrimination, consumer complaints and many more.

The Citizens Advice service provides free, independent, confidential and impartial advice to everyone on their rights and responsibilities. It values diversity, promotes equality and challenges discrimination.

EMERGENCY NUMBERS:

Coronavirus hotline : CALL NHS 111. To protect yourself and others, do not go to a GP, pharmacy or hospital

National Victim Support: 0845 3030900

National Domestic Violence Helpline: 0808 2000 247

Greenwich Council Emergency Housing & Support: 020 8854 8888

CRISIS: 0300 636 1967

SHELTER: 0808 800 4444

Healthwatch Greenwich: Information & advice service about health or social care in Greenwich.

https://healthwatchgreenwich.co.uk/

Ways to Contact Us

Email us

080 8278 7965 (Freephone)

Generalist advice

Mon-Tues- 9.30 -4.30
Wed- 9.30-4.30
Thurs - 9.30 - 4:30
Friday-9.30 - 3.00

Chat to Us About Universal Credit

Drop-in to our sessions - suspended until further notice

Generalist advice

Wednesday - 10:00 - 12:00
Thursday - 10:00 - 12:00
numbers are limited so arrive early

Follow us on Twitter

@citizensadvice

Visit Us

Greenwich Office

Call Us

Generalist advice
080 8278 7965

Greenwich Advice Line

For advice and information, please call Greenwich Advice Line on:

Lines are open Mon -Tue 9.30am-4.30pm Thurs; 9.30am-4.30pm and Friday; 9.30am-3.00pm.

Calls are answered by Citizens Advice Greenwich and are charged at local rate.

Debt advice

020 8309 8646

Monday; Information and assessment only 10.00am-12.00pm

Tuesday-Thursday ; Advice 10.00am-12.00pm and 2.00pm-4.00pm

Greenwich University Students Debt Advice Service

For priority appointment call 020 8309 8646

Wed-Thurs 10.00am-12.00pm and 2.00pm-4.00pm

Help To Claim

For digital assistance in applying for Universal Credit, visit our drop-in service at:

Job Centre Plus - 50 Wellington St, Woolwich, London SE18 6PY

Mon - Fri, 10:00 - 4:00pm.

Note that we do not give generalist advice on any other topic here.

To talk to someone about claiming Universal Credit please:

Telephone: 0800 3285 644

Textphone: 0800 328 1344

Calls to these numbers are free.

Mon- 9:00 -5:00 Tues- 9:00-5:00 Wed- 9:00-5:00

Thurs- 9:00-5:00 Fri- 9:00-3:00

Greenwich

Copyright 2022 Citizens Advice Greenwich | All Rights Reserved

We are authorised and regulated by the financial Conduct Authority: FRN 617616
Greenwich CABx is funded by the Royal London Borough of Greenwich
Registered Charity Number 1064404
Company limited by Guarantee
Registered number: 3346379 England

Greenwich Citizens Advice Bureaux Ltd.

Registered office:
Old Town Hall, Polytechnic Street, Woolwich, LONDON, SE18 6PN

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