Ways to Contact Us

Email us

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0300 3309 096

Generalist advice

Monday - 10:00 - 1:00
Tuesday - 12:00 - 3:00
Friday 12:00 - 2:00

Chat to Us About Universal Credit

Monday - Friday 8.00 - 6.00 Click Here

Drop-in to our sessions

Generalist advice

Wednesday - 10:00 - 12:00
Thursday - 10:00 - 12:00
numbers are limited so arrive early

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@citizensadvice

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Greenwich Office

Call Us

Generalist advice
0300 3309 096

Debt advice
0208 3098 646

Greenwich Advice Line

For advice and information, please call Greenwich Advice Line on:

0300 3309 096

Lines are open Mon; 10:00 - 1:00pm, Tuesday; 12:00 - 3:00pm and Friday; 12:00 - 2:00pm.

Calls are answered by Citizens Advice Greenwich and are charged at local rate.

Help To Claim

For digital assistance in applying for Universal Credit, visit our drop-in service at:

Job Centre Plus - 50 Wellington St, Woolwich, London SE18 6PY

Help To Claim

Find Us

Mon - Fri, 10:00 - 4:00pm.

Note that we do not give generalist advice on any other topic here.

To talk to someone about claiming Universal Credit please:

Telephone: 0800 3285 644

Textphone: 0800 328 1344

Calls to these numbers are free.

Mon - Fri 8.00am 6.00pm