Greenwich
SERVICE DELIVERY - COVID-19 PLEASE NOTE THAT WE ARE NO LONGER PROVIDING FACE TO FACE ADVICE. WE ARE STILL PROVIDING ADVICE BY TELEPHONE AND BY EMAIL.
We are a local charity offering free information, advice and casework to people who live in the Royal Borough of Greenwich.
We can help with a wide range of problems, including debt, housing, benefits, employment, family issues, discrimination, consumer complaints and many more.
The Citizens Advice service provides free, independent, confidential and impartial advice to everyone on their rights and responsibilities. It values diversity, promotes equality and challenges discrimination.
EMERGENCY NUMBERS:
Coronavirus hotline : CALL NHS 111. To protect yourself and others, do not go to a GP, pharmacy or hospital
National Victim Support: 0845 3030900
National Domestic Violence Helpline: 0808 2000 247
Greenwich Council Emergency Housing & Support: 020 8854 8888
CRISIS: 0300 636 1967
SHELTER: 0808 800 4444
Generalist advice
Mon-Tues- 09.30 -4.30
Thurs - 9.30 - 4:30
Friday-9.30 - 3.00
Generalist advice
Wednesday - 10:00 - 12:00
Thursday - 10:00 - 12:00
numbers are limited so arrive early
Debt advice Mon; Information and assessment only 10.00am-12.00pm Wed-Thurs Advice 10.00am-12.00pm and 2.00pm-4.00pm
0208 3098 646
For advice and information, please call Greenwich Advice Line on:
Lines are open Mon -Tue 9.30am-4.30pm Thurs; 9.30am-4.30pm and Friday; 9.30am-3.00pm.
Calls are answered by Citizens Advice Greenwich and are charged at local rate.
For digital assistance in applying for Universal Credit, visit our drop-in service at:
Job Centre Plus - 50 Wellington St, Woolwich, London SE18 6PY
Mon - Fri, 10:00 - 4:00pm.
Note that we do not give generalist advice on any other topic here.
To talk to someone about claiming Universal Credit please:
Telephone: 0800 3285 644
Textphone: 0800 328 1344
Calls to these numbers are free.
Mon- 9:30 -5:00 Tues- 9:30-5:00 Wed- 9:00-4:30
Thurs- 9:30-4:00 Fri- 9:30-3:30
Greenwich
Copyright 2021 Citizens Advice Greenwich | All Rights Reserved
We are authorised and regulated by the financial Conduct Authority: FRN 617616
Greenwich CABx is funded by the Royal London Borough of Greenwich
Registered Charity Number 1064404
Company limited by Guarantee
Registered number: 3346379 England
Greenwich Citizens Advice Bureaux Ltd.
Registered office:
Old Town Hall, Polytechnic Street, Woolwich, LONDON, SE18 6PN
