Treasurer/Trustee

• Do you want to help the community where you study, live or work?

• Do you want to make sure you and your neighbours get the advice you need now and in the future?

We would like to recruit new Trustees to our Board. This is a voluntary role. Trustees provide support in the following areas: legal; governance; financial and act as the employer. We would particularly welcome applications from people with fundraising experience, or experience in the advice or voluntary sector.

Greenwich Citizens Advice Bureaux is an independent charity and company, but also benefits from being a part of the national Citizens Advice service. We help people to solve problems. Our service provides free, independent, confidential and impartial advice to everyone on their rights and responsibilities. Last year we advised over 3,600 people on 16,600 new issues, and raised £5.5 million in financial outcomes for our clients.

We provide advice and casework to people in Greenwich Borough, and to seafarers across the U.K. The advice that we provide is of fundamental importance to our clients during the Cost-of-Living Crisis. It’s on issues such as benefits and Universal Credit; Debt; Housing and Employment. Our advice prevents homelessness; tackles debt and increases income for some of the most vulnerable people in London.

Please see full role description and how to apply in the below  link

Treasurer/Trustee Role description

Volunteer Adviser

Hours Required: Ideally we ask for two days per week, for at least 18 months. We can be flexible so come and talk to us.  Attendance on Tuesdays is required for group training over a 3 month period. The second day in the office can be negotiated if you start with us.

We are currently recruiting volunteer trainee advisers, to provide advice to people living in Greenwich.

What’s in it for you?

• make a real difference to people’s lives
• learn about a range of issues such as benefits, debt, employment and housing.
• build on valuable skills such as communication, listening and problem solving, and increase your employability
• work with a range of different people, independently and in a team.
• have a positive impact in your community

What will you do?

• complete an introduction to Citizens Advice and training for your role
• talk to clients over the phone, face to face, or online to explore what problems they’ve come for help with
• find information about the clients’ problems and help them to understand their options
• support clients to take action to resolve their problems. This might include drafting or writing letters, making phone calls, or referring the client to another organisation
• write a summary of the clients’ problems and what action you’ve taken
• look out for problems’ that are common, or are unfair, and write a short report about the problem or a letter to an elected official like an M.P. or local councillor

Volunteer adviser role

Debt Adviser-Citizens Advice Greenwich- (Seafarers Advice & Information Line)

The Role:

The Seafarers’ Advice and Information Line (SAIL) is part of Citizens Advice Greenwich.  SAIL is funded by three maritime funders, Seafarers Hospital Society, The Seafarers’ Charity and Greenwich Hospital.  SAIL provides advice and casework to seafarers and their families across the U.K.  For more information please visit our websites at www.sailine.org.uk and www.greenwichcab.org.uk

This role is to provide debt advice and casework to seafarers and their families across the U.K.  SAIL is a national remote service and is provided primarily by telephone. The successful candidate must have experience of providing debt advice, and casework in the area of debt. No previous experience of working with seafarers is required and training will be provided to enable the adviser to effectively help this client group.

The SAIL office is located in Central Greenwich, near the Cutty Sark, Greenwich Market and Greenwich Park.  The position offered is fully remote, although the successful applicant will be required to attend the SAIL office as part of their induction process and as required for organisational needs, training and development days.    There is also a flexitime policy in place.

You will need to be able to work well as part of a team and independently, as well as being committed to our policies, aims and objectives.

– Permanent contract

- Fully Remote Position: Attendance at the office in Greenwich will be required in specific instances, for example as part of the induction process

- Salary £30,834 p.a. (please note that this is not linked to the NJC scales and there is no automatic annual salary increase)

- 5 days per week – 35 hours

CV's are not accepted, please see application pack below for details:

Please return completed applications to gcab_recruitment@greenwichcab.org.uk

- Closing date – 12^th July 2024 at 5pm

- Interview date/s – 17^th/18^th July 2024

Debt Adviser-Job pack (SAIL)

Generalist Adviser-Citizens Advice Greenwich (Seafarer’s Advice & Information Line)

The role

The Seafarers’ Advice and Information Line (SAIL) is part of Citizens Advice Greenwich.  SAIL is funded by three maritime funders, Seafarers Hospital Society, The Seafarers’ Charity and Greenwich Hospital.  SAIL provides advice and casework to seafarers and their families across the U.K.  For more information please visit our websites at www.sailine.org.uk and www.greenwichcab.org.uk

This role is to provide generalist advice and casework to seafarers and their families across the U.K.  SAIL is a national remote service and is provided primarily by telephone. The successful candidate must have experience of providing generalist advice, and casework in the areas of welfare benefits and debt. No previous experience of working with seafarers is required and training will be provided to enable the adviser to effectively help this client group.

The SAIL office is located in Central Greenwich, near the Cutty Sark, Greenwich Market and Greenwich Park.  The position offered is fully remote, although the successful applicant will be required to attend the SAIL office for a brief period as part of their induction process and as required for organisational needs, training and development days.   There is also a flexitime policy in place.

You will need to be able to work well as part of a team and independently and be committed to our policies, aims and objectives.

- Fixed Term Contract: 8 months

- Fully Remote position: Attendance at the office in Greenwich will be required in specific instances, for example as part of the induction process

- Salary £24,667.20 p.a.(FTE £30,834) (please note that this is not linked to the NJC scales and there is no automatic annual salary increase)

- 4 days per week (28 hours)

CV's are not accepted, please see application pack below for details:

Please return completed applications to gcab_recruitment@greenwichcab.org.uk

- Closing date – 12^th July 2024 at 5pm

- Interview date/s – 17^th and 18^th July 2024

Generalist Adviser-Citizens Advice Greenwich (Seafarer’s Advice & Information Line)

Debt Adviser-Citizens Advice Greenwich

The role

This role is to provide debt advice and casework to people living in the Royal Borough of Greenwich in London.  The successful candidate must have experience of providing debt advice and casework.

The Greenwich Citizens Advice office is located in Woolwich, Greenwich.  The role involves advising people face to face at our Woolwich office, at outreach venues across the Borough, by telephone, email and virtually. There is the right to request some home working, once the staff have passed their probationary period.   There is also a flexitime policy in place.

You will need to be able to work well as part of a team and independently and be committed to our policies, aims and objectives.

– Fixed term contract, initially for 12 months (but this may be extended)

- Salary £30,834p.a. (please note that this is not linked to the NJC scales and there is no automatic annual salary increase)

- 5 days per week – 35 hours

CV's are not accepted, please see application pack below for details:

Please return completed applications to gcab_recruitment@greenwichcab.org.uk

- Closing date – 12^th July 2024 at 5pm

- Interview date/s – 17^th/18^th July 2024

Debt Adviser Job Pack-GCAB

Generalist Adviser Citizens Advice Greenwich

The role

This role is to provide generalist advice and casework to people living in the Royal Borough of Greenwich in London.  The successful candidate must have experience of providing generalist advice and casework.

The Greenwich Citizens Advice office is located in Woolwich, Greenwich.  The role involves advising people face to face at our Woolwich office, at outreach venues across the Borough, by telephone, email and virtually. There is the right to request some home working, once the staff have passed their probationary period.   There is also a flexitime policy in place.

You will need to be able to work well as part of a team and independently and be committed to our policies, aims and objectives.

For more information please visit our website www.greenwichcab.org.uk

– Fixed Term contract, initially until 31^st March 2025 (but this may be extended)- Salary £18,500.40 (FTE £30,834)

(please note that this is not linked to the NJC scales and there is no automatic annual salary increase)

- 3 days per week (21 hours)

CV's are not accepted, please see application pack below for details:

Please return completed applications to gcab_recruitment@greenwichcab.org.uk

- Closing date – 12^th July 2024 at 5pm

- Interview date/s – 17^th and 18^th July 2024

Generalist Adviser Job Pack-GCAB